Q1: Do you provide OEM services?
A: Yes, we have great experienced on OEM services, because we have technical engineer to design the products to meet customer's needs.
Q2: What is your advantage compared with another factory?
A: Firstly, our raw materials are superior because we set a high standard to our material suppliers.
Secondly, each product will be strictly follow the production process and our workers are full of experience.
Thirdly, our sales will follow the production progress every day to make sure the goods can be delivery on time.
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery for value more than 5000USD.
A: T/T 100% before delivery for value less than 5000USD.
Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
Q5. How about your delivery time?
A: Generally, it will take 5 to 10 days after receiving your advance payment, also it is up to the delivery way customer choose. The specific delivery time depends on the items and the quantity of your order.
Q6. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q7. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the shipment cost.
Q8: If the prodcuts are found to be unusable after delivery, how to deal with them?
A: If it is due to product quality problems, you can send back the unusable products to us within warranty period and the freight cost will be paid by our side, then we will send new products to you.